Service tech was very friendly and knowledgeable. Made you feel like he cared about what you had to say.

Friendly courteous service in the service department. Comfortable waiting area also. Service rep was helpful

Superb, on-time and fair. It is why I return their for all my Tacoma services. It was also made more enjoyable because the waiting area TV Set was off, not playing the annoying Home Improvements show that is usually on. 'Tis nice to deal with polite Professionals.

From the time I arrived, everyone was knowledgeable and very professional. Nice job by all.

We have had two good experiences, buying a used truck and six months later, a new car. Jeremy Holzworth and the supporting team made it a pleasant experience. Jeremy worked hard at providing us with great deals.

Awesome people ! Awesome service! My Tacoma was finished with time to spare. Need I say more???

I purchase my 2010 Prius used here in 2016. I have been very happy with the staff in the service department and the quality of both communication and execution of work. They always go above and beyond.

I have serviced my 2015 Prius V there for 4 years. Alway great services and helpful, professional people at the service department. I also believe their pricing is fair and honest, I highly recommend this service dept.

Staff was attentive and knowledgeable and kind. Waiting area is huge and lots of windows and lights. Coffee is available and mine was delicious. I think IRA does a great job with customer service.

We now own two Toyota hybrids. Lots of nice features. Keith Gonzales is great to work with

Service was excellent. Kept me informed and mechanics was top notch! Quality work from everyone!

Friendly staff and very knowledgeable. Prompt and quick service with full explanation of work being done

Danny Gonzalez was excellent. He knows all the details of the RAV 4 Prime and explained all its functions. He also provided details on the various procurement options - lease, finance, and purchase which enabled us to make an informed decision. When we picked up the vehicle he walked us through the setup. We were very pleased with the total experience of getting a new vehicle.

Well my experience was quite positive.. The salesperson was very knowledgeable ,polite and helpful. So if you are interested in purchasing a Toyota I would recommend Ira Toyota of Hyannis.

Professional experience and understanding.Thank you Megan and your employees. All set and all works.

Fabulous experience with an oil change, I called early on a whim and was able to get an appointment later in the afternoon which I needed. A shuttle driver brought and later picked me up to a shopping center while I waited. My service advisor was nice to work with and the shuttle driver was personable. A 10 out of 10 today.

Easy to make appointment and set up service. Very pleasant service personnel and work done in a professional and timely manner.

Service was quick and easy especially with on line booking. Al was helpful in answering questions and having car service completed on time.

I have found this dealership efficient, thorough and accommodating. They are professional in what they do.

We came off of the came, and nothing but friendly people we dealt with. Instantly had help. We were listened to and acknowledged. We had Justin and it couldn't have been more perfect.

Nicole was very friendly very helpful,it was very fast. I loved the massage chair that they have in the waiting room..

Nicole was an outstanding Service Representative. She made sure that the information about the repair needed was verified by us and accurately communicated to the Mechanics. The mechanic made sure to go over a few areas of concern with me and Nicole took me personally to the Garage to make sure all the options were discussed visually with the Mechanic. She and the Mechanic covered all the bases in a pleasant manner. The world needs more Nicole’s. Especially in the Automobile Service Industry. They took some extra effort and I really appreciated this. I am very pleased and will continue servicing my vehicle at IRA Hyannis Toyota

David Nickerson was very responsive and informative. He is a friendly guy and great representative for the Dealership. Great Service..

Service specials are very good deals. Their system review checks are helpful. The service people are friendly and engaging.

I went in asking for help with a bolt in my tire! They were so kind and fit me into their schedule. They kept me updated throughout, fixed the problem and did a quick service check. They brought some concerns to my attention and told me what could be done. I was very impressed with the gentleman who helped me. He was professional, sincere, and courteous.